Last Updated: December 4, 2024
This Shipping Policy outlines how we process and deliver orders placed on TheCoolParents.com.
1. Processing Times
- Orders are typically processed within 2-3 business days.
- Custom or made-to-order items may take longer to process, which will be noted on the product page.
2. Shipping Times and Costs
- Domestic Shipping: Delivery typically takes 5-7 business days.
- International Shipping: Delivery times vary depending on the destination and may take up to 15-20 business days.
- Shipping costs are calculated at checkout based on location and order size.
3. Tracking Your Order
Once your order is shipped, you will receive a confirmation email with a tracking number to monitor your shipment.
4. Delays and Issues
While we strive to meet delivery times, unforeseen delays may occur. If your shipment is delayed, please contact us at info@thecoolparents.com for assistance.
5. Contact Us
For shipping inquiries, email us at info@thecoolparents.com.
